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World Mental Health Day – 2024

Prioritizing Mental Health in the Workplace A Commitment to Mental Well-being

William Kramer
Head of AXIS Group Benefits

  • Introduction
  • The Impact of Mental Health on Employee Performance
  • Supporting Employee Well-being: Practical Steps for Employers
  • The Business Case for Mental Health Benefits
  • The Role of Employers in Mental Health
  • As we observe World Mental Health Day 2024, the theme "It’s Time to Prioritize Mental Health in the Workplace" has never been more relevant. Mental health plays a pivotal role in shaping not only individual well-being but also the performance of organizations globally. With rising levels of workplace stress, absenteeism, and burnout, it’s essential to understand how mental health affects both employee happiness and organizational success.

    The Impact of Mental Health on Employee Performance

    In today’s work environment, mental health issues are more prevalent than ever, with significant consequences for organizations:

    15% of global working aged adults live with a mental disorder.1

    The global economy loses an estimated $1 trillion annually due to productivity loss related to mental health concerns like absenteeism.2

    Workplace absenteeism is directly linked to mental health, accounting for 12 billion working days lost each year when mental health issues go unaddressed.3

    As these statistics show, the need to prioritize mental health is not just a personal consideration, but a corporate imperative.

    Supporting Employee Well-being: Practical Steps for Employers

    There is no one-size-fits-all solution for addressing mental health in the workplace. Each organization should offer customized mental health benefits that cater to the needs of their workforce. This may include:

    • Confidential Employee Assistance Programs (EAPs) that provide counseling and mental health services.
    • In-the-moment virtual counseling: giving employees immediate access to mental health professionals.
    • Workshops and training: educating both managers and employees to recognize mental health concerns early on and address them appropriately.
    • Programs designed to address specific stressors, such as bereavement counseling, financial stress, or PTSD care for first responders.

    Offering these resources not only supports individual well-being but also helps foster a more open and supportive workplace culture, ultimately enhancing both retention and recruitment efforts.

    The Business Case for Mental Health Benefits

    Mental health is increasingly a critical factor for employees when evaluating both current and future job opportunities:

    • 81% of workers say that access to mental health support will play a significant role in their decision to choose a new job (APA).
    • A study by the American Psychiatric Association found that employees experiencing unresolved depression suffer from a 35% reduction in productivity.

    Investing in mental health support at work isn't just beneficial for employees; it also brings tangible benefits to the organization:

    1. Boost Productivity and Performance: The World Economic Forum reports that every dollar invested in mental health interventions generates a $4 return in improved health and productivity. Ensuring that employees have access to mental health resources early on can help mitigate burnout and prevent decreased productivity due to mental health challenges.
    2. Enhance Employee Engagement and Retention: Research from the Harvard Business Review indicates that companies with high employee engagement are 22% more profitable. When employees feel supported in their mental well-being, they are more likely to stay loyal to their employer and engage with their work on a deeper level.
    3. Lower Healthcare Costs: By offering comprehensive mental health benefits, companies can lower the long-term healthcare costs associated with untreated mental health issues.
    4. Elevate Corporate Reputation: Younger generations, particularly Millennials and Gen Z, place great importance on companies that demonstrate a genuine commitment to employee well-being. This focus on mental health can significantly boost a company's reputation, helping to attract top talent and build stronger customer loyalty.
    5. Reduce Absenteeism: When employees receive the mental health support they need, absenteeism decreases. By providing adequate resources and support, companies can prevent avoidable sick days caused by stress, depression, or burnout.4

    By prioritizing mental health in the workplace, organizations will build stronger, more resilient teams with marked improvement in productivity, morale and overall performance. Employees who feel supported in their mental health are more likely to stay with their employer, experience greater job satisfaction, and perform at higher levels.

    The Role of Employers in Mental Health

    As mental health continues to rise in importance, it’s clear that supporting mental health in the workplace should be a priority for all organizations. Employers play a pivotal role by providing employees with easy access to resources like virtual counseling, Employee Assistance Programs (EAPs), and mental health workshops. At AXIS Group Benefits, we make it easier for employers to cultivate this supportive environment through 24/7/365 mental health advocacy services. This includes phone, video, and in-person support from licensed counselors, ensuring employees have access to the resources they need to manage their mental well-being effectively.

    By offering unlimited access to self-help tools and support, employees are empowered to address various challenges, from stress and anxiety to work-life balance. Organizations that prioritize mental health through such comprehensive programs foster an environment where individuals feel supported and understood, ultimately driving both personal and professional growth.

    • 1 https://www.who.int/teams/mental-health-and-substance-use/promotion-prevention/mental-health-in-the-workplace
    • 2 https://www.who.int/teams/mental-health-and-substance-use/promotion-prevention/mental-health-in-the-workplace
    • 3 Mental Health, Brain Health and Substance Use (who.int) WHO
    • 4 https://www.forbes.com/councils/forbesbusinesscouncil/2024/07/30/the-business-case-for-mental-health-investing-in-employee-well-being/

    This material is for general information, education and discussion purposes only.  Statements contained herein are not  professional or legal advice of AXIS  or its affiliates.  AXIS  makes no representations as to the accuracy or completeness of the information contained herein and is under no obligation to update or revise the information as a result of new information, research or future events.  AXIS assumes no liability by reason of the information within this material.

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    Product information on this website is for descriptive purposes only and does not provide a complete summary of coverage, and is intended for use by licensed insurance producers. It is not an offer to sell, or a solicitation to buy, any insurance product for a particular insured. Policy terms, conditions or exclusions may vary. Coverage may not be available in all jurisdictions and is subject to underwriting. Consult the applicable insurance policy for specific terms, conditions, limits, limitations, and exclusions. No insurance product is offered or will be sold in any jurisdiction in which such offer or solicitation would be unlawful. Coverage is underwritten by one or more subsidiaries of AXIS Capital Holdings Limited.

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