Overview
What does Incident Commander do?
Incident Commander is a complimentary rapid triage and support resource for AXIS primary cyber insurance policyholders that will help them to navigate a cyber incident.
For go-to global 24/7 support:
Call: +1-844-IC4-AXIS (+1-844-424-2947) Email: IC@axiscapital.com
Benefits
Immediate access to technical expertise so that customers can be assured that they are taking the right steps
Rapid introduction to expert providers brings elevated customer experience in the moment of need
Proactive communication provides a seamless customer experience
The Incident Commander will continue to provide support until the matter is on a path to resolution, at which point the AXIS Claims team will take the lead
Tools
AXIS Safe Room powered by CYGNVS
Customers will also be given the option to utilize the AXIS Safe Room, a secure online platform to help AXIS cyber insurance policyholders prepare for and respond to cyber incidents.
AXIS Safe Room powered by CYGNVS
Benefits
REGISTER
AXIS Policyholders
Contact US
Your AXIS team


Claims
We deliver on our promises
Effective resolution for customers is achieved with our highly skilled claims specialists focusing on:
- Quick decision making
- Championing your needs
- An honest approach